At Primary Tours & Travel, Inc., we are committed to safeguarding your privacy and ensuring the confidentiality of any information you may choose to share with us. We recognize the importance of data privacy, and while we strive to provide excellent service, we also ensure that our operations comply with the Data Privacy Act of 2012 and other applicable regulations.

1. Scope

This Privacy Policy outlines our policies and practices regarding the handling of personal data in connection with our services. However, unlike many other companies, Primary Tours & Travel, Inc. does not collect, process, or store personal data from customers or clients. Our business model and processes are structured to respect and protect individual privacy.

2. No Collection of Personal Data

Primary Tours & Travel, Inc. does not collect personal information from clients, passengers, suppliers, or third parties through our website, email, phone inquiries, or any other communication channels.

We do not request or store any of the following types of data:

·        Full names, addresses, or contact details

·        Government-issued IDs or identification numbers

·        Financial, health, or sensitive personal data

·        Travel history or preferences

·        Biometric or location-based data

All transactions and engagements are managed without requiring personally identifiable information (PII), whenever possible.

3. Exemption from Data Processing Registration

We have filed and applied for a SWORD (Simplified Warrant of Registration and Declaration) Declaration and Undertaking for Exemption from Registration of Data Processing Systems with the National Privacy Commission (NPC). This means that our organization has formally declared that we do not engage in any significant personal data processing activities requiring registration under the current guidelines of the NPC.

4. Third-Party Services

While we partner with trusted providers (e.g., DOT-accredited and LTFRB-franchised transport companies), these third parties operate under their own data privacy policies. We encourage clients to review the privacy practices of any third-party service providers they interact with during our tours.

5. Data Privacy Contact

Although we do not collect personal data, we remain committed to transparency and accountability. If you have any concerns or questions about our privacy practices or need clarification, you may contact:

Primary Tours & Travel, Inc.

#5 Princeton Street, Brgy. San Roque, 15th Avenue,
Cubao, Quezon City, Philippines
📧 customercare@primarytours.com
📞 0920 9090-813 / (02) 7358-1809

6. Policy Updates

This Privacy Policy may be updated to reflect changes in regulations or business practices. Any revisions will be posted on our official website and will take effect immediately upon publication.

Primary Tours & Travel, Inc. values the trust of our clients and partners. Our privacy practices reflect our ongoing commitment to maintain transparency, protect individual rights, and comply with the applicable laws and regulations without compromising service quality.